CUSTOMER SERVICE STATISTICS FOR JUNE 2006

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Ryanair News
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News Release
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11.07.06
RYANAIR’S CUSTOMER SERVICE STATISTICS FOR JUNE 2006

Ryanair, Europe’s No.1 low fares airline, today (11th July 2006) released its customer service statistics for June 2006. Ryanair is committed to publishing customer service statistics each month and these confirm that

Ryanair is also No. 1 for Customer Service.

*87% of all Ryanair’s 22,000 plus flights during June arrived on time.

*Ryanair is the No.1 on-time airline beating Easyjet every week in 2003,
2004, 2005 and every week so far in 2006

*Complaints of less than 1 (0.39) complaint per 1000 passengers.

*Mislaid baggage of less than 1 (0.35) mislaid bag per 1000 passengers.

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