Reservation System Upgrade 23-25 Feb 08 inc

[White Cap]

www.Ryanair.com Reservation System Upgrade 23-25 Feb 08 inc.

From 00:01 hrs on the 23rd February until 23:59hrs on the 25th February 2008 the Ryanair internet and reservation centre booking system will be unavailable due to an essential system upgrade. All passenger travel will be unaffected during this period.

Important: Customers wishing to make, change or review a flight reservation will need to do so either before or after these dates.

Access to the Ryanair destination information, Travel Questions, car, hotel and insurance booking facilities will be available during this period.

[flugholm]

Man kann's auch so lesen... (Seltsamerweise ist da ein anderes Datum angegeben.):

>Ryanair will go offline for three days this month to comply with an Office of Fair Trading instruction to display all prices inclusive of tax and charges.
But it will do so having failed to meet a deadline for compliance by the end of January.
The delay will infuriate the trade, which has largely complied with demands to display inclusive pricing since May 2007.
A deal between the OFT and ABTA has seen the latter police members, issuing fines of up to £5,000 to a handful of companies that failed to comply on pricing.
An OFT spokesman said: “We are very disappointed *Ryanair has not met the agreed date of January 31 for changing its website.” The airline argued technical difficulties prevented compliance.
On May 11 last year the OFT announced: “The deadline to include all fixed non-optional costs in the basic advertised prices of holidays has expired.” On August 9 it stated: “Ryanair will be making these [agreed] changes shortly.”
A Ryanair spokesman confirmed: “Our booking site will shut down from February 16 to 11.59pm on February 18.”
Flight details will remain available, but no one will be able to book or make changes to bookings for three days. Ryanair said passengers would be informed in advance. No extra staff will be available offline to deal with problems.
An ABTA spokeswoman said: “We are very disappointed and awaiting the next deadline. But this is about raising the industry’s reputation. If Ryanair does comply, it will have been a success.”

[ML]

Man kann's auch so lesen... (Seltsamerweise ist da ein anderes Datum angegeben.):

Der 16.02. scheint ein altes Datum zu sein. Ursprünglich war die Systemumstellung bereits auf ryanair.com für das erste Februar-Wochenende angesetzt, dann verschand die Ankündigung wieder ganz, dann hieße es 16.02 und nun offenbar nochmal etwas später....

[Dickmann]

Afternoon , so as I'm flying on the 26th as an online check-in passenger. Can I check-in before they close down or is it to early then? They usually say maximum of 2 days before flying ,

See ya Dick

[ML]

As far as I know, online-Checkin will be available all time. It is not posible to make new reservations at this weekend.

[Dickmann]

Afternoon Online Check-in will not be available from 01:00 on 22nd until 23:00 on 25th Feb.So I will have to go online either after 23:00 or very early morning before my 06:30 flight on 26th.Life's hard

See ya Dick

[flugholm]

Mehr Hintergrundinformation hier:

-----------------
>From The TimesFebruary 13, 2008

Ryanair to close tickets website after OFT warningDavid Robertson
Ryanair, the budget airline, is closing its website for three days next week after missing a deadline set by the Office of Fair Trading (OFT) to remove misleading prices from the site.

The expensive shutdown will allow Ryanair to revamp its website and meet the OFT’s rules for including taxes and other charges within headline fares.

It could cost the carrier £20 million in lost revenue and is a further blow after it said that profits could halve next year because of worsening economic conditions.

Concern over the airline’s strategy has prompted Deutsche Bank to give warning of a possible “business model failure”.

The OFT gave Ryanair a deadline of January 31 to make changes to its fares. When this was missed, the Ireland-based carrier was given a new deadline of the end of February. The airline is understood to have told the OFT that next week’s three-day website shutdown was to enable it to comply with the new rules.

If it had missed yet another deadline, the OFT could have begun enforcement proceedings against Ryanair. This could have resulted in a court order to shut down the airline’s booking system until the fare changes were made.

The OFT was concerned that airlines were misleading passengers by advertising low fares that did not include extras, such as tax. However, Ryanair said yesterday that it was closing online bookings only to expand the website’s capacity.

A spokesman said: “Our software was designed to cope with 50 million passengers a year and we have reached that, so we are introducing a new site capable of handling more.”

A source familiar with Ryanair’s negotiations with the OFT said: “They were given until the end of February to make the changes and they are now shutting down to make sure they comply.”

The website will be shut for 74 hours from 10pm on February 22 to 11.59pm on February 25.

Ryanair has grown rapidly to become Europe’s largest airline, but it has experienced a number of setbacks in recent weeks. A French court ordered the airline to pay compensation to President Sarkozy and his new wife, the model Carla Bruni, for using their picture in an advertisement.

The airline said last week that its profits for this financial year would be about €470 million (£351 million), but it said that high fuel costs and falling demand could halve that figure next year.

Analysts at Deutsche Bank said that the carrier was failing to get cost benefits from growing passenger numbers and, as a result, had seen a decline in its return on investment. They have called for a “change of strategy”.

[White Cap]

Source: http://www.ryanair.com/site/DE/notices. ... rnsk-de-GB

Ryanair.com Systembuchungszentrale aus - 22 bis 25 Feb 08 inkl.

Am 22. Februar ab 22:00Uhr bis zum 25. Februar 2008 - 23:00Uhr ist kein Zugriff auf das Ryanairs Online System, sowie zur Buchungszentrale, da ein neuer Buchungssystem eingesetzt wird.

Wichtige Information für Kunden:

Alle Flüge zwischen 22:00Uhr vom 22.Februar bis um 23:00Uhr am 25.Februar 2008 werden normal durchgeführt.

Neue Buchungen werden via Ryanair.com oder Ryanairs Buchungszentrale zwischen 22:00Uhr vom 22.Februar bis 23:00Uhr am 25.Februar 2008 nicht möglich sein.

Flugänderungen (Datum / Uhrzeit / Ziele) werden via Ryanair.com oder Ryanairs Buchungszentrale zwischen 22:00Uhr vom 22.Februar bis 23:00Uhr am 25.Februar 2008 nicht möglich sein.

Buchungen Online anschauen - Reisegäste werden Ihre aktuelle Buchungsinformation bei Ryanair.com oder durch Ryanairs Buchungszentrale zwischen 22:00Uhr vom 22.Februar bis 23:00Uhr vom 25.Februar 2008 NICHT nachprüfen können.

Online Check-in - Reisegäste werden das Online-Check-In Service bei Ryanair.com oder durch Ryanairs Buchungszentrale zwischen 01:00Uhr vom 22.Februar bis 23:00Uhr am 25.Februar 2008 nicht durchführen können. Jeder Reisegast, der seine Flugreise am 23, 24, 25,26,27 Februar gebucht hat, kann das Online-Check-In Service nicht benutzen; müssen dennoch Ihr Check-In beim Abfertigungsschalter ohne weiteren Kosten machen.

Bitte achten:

Die Ryanair.com Homepage: Information der Flugziele, Reisefragen, Mietwagen, Hotel und Reiseversicherung Buchungsservices werden innerhalb dieser Änderung bzw. Upgrade vollständig zur Verfügung sein.