LONDON BAA - £40m to reduce airport queues

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Source: The Times (UK)

£40m to reduce airport queues
Katie Green

LONDON BAA, the airport operator, plans to spend £40 million to improve security and reduce queues at seven of the country’s busiest airports, including Heathrow, Gatwick and Stansted.

The company has said that it will recruit more than a thousand extra security guards and open 22 new security lanes. It hopes to reduce queues to “five minutes or less for 95 per cent of the time”.

Stephen Nelson, the company’s chief executive, also announced plans to make long-term investments and improvements in airports that he hoped would “free the travelling public from congestion and provide a good experience at our airports”.

Heathrow said that it aims to have rebuilt or redeveloped all its terminals by 2012. The airport’s Terminal 5, which has cost £4.3 billion, is due to open in a year’s time.